Terms of Service
Last updated: [PLACEHOLDER: effective date]
1. Introduction
These Terms of Service govern your access to and use of the Axo AI website at axoai.tech and the Axo AI services, operated by [PLACEHOLDER: legal entity name] ("Axo AI", "we", "us"), [PLACEHOLDER: registered office address], [PLACEHOLDER: country of incorporation].
2. The service
Axo AI is an AI operations layer for freight forwarders: it reads incoming emails, PDFs and WhatsApp exports, extracts shipment data, drafts quotes, files data into your TMS, and chases status updates. Axo AI is in early/pilot stage; access may be provided under a separate demo or pilot arrangement.
3. Eligibility and accounts
You must be authorised to act for your business. [PLACEHOLDER: account and onboarding terms]. You are responsible for keeping your credentials secure.
4. Acceptable use
You agree not to:
- use the service for any unlawful purpose;
- reverse engineer, decompile or attempt to extract our models;
- resell or sublicense the service without our consent;
- upload content you do not have the right to process or share with us.
5. Your data and confidentiality
You retain ownership of the documents and data you submit. We process them only to provide the service. Details are set out in the Privacy Policy and [PLACEHOLDER: data processing agreement / DPA reference].
6. Fees
The service is priced per document or shipment processed, as set out in your order form or [PLACEHOLDER: commercial agreement]. [PLACEHOLDER: payment, taxes and refund terms].
7. Intellectual property
We retain all rights in the Axo AI software, models and brand. Nothing in these Terms transfers any of those rights to you.
8. Disclaimers
The service is provided "as is". We do not warrant uninterrupted or error-free operation, and outputs should be reviewed before reliance. [PLACEHOLDER: warranty disclaimers].
9. Limitation of liability
[PLACEHOLDER: liability cap and exclusions].
10. Termination
Either party may terminate per [PLACEHOLDER: termination terms].
11. Governing law
These Terms are governed by the laws of [PLACEHOLDER: governing law], and disputes are subject to [PLACEHOLDER: jurisdiction / dispute resolution].
12. Changes to these terms
We may update these Terms. Material changes will be notified [PLACEHOLDER: notification method].
13. Contact
Questions about these Terms? hello@axoai.tech.