Draft, for review only. These terms are not yet legally reviewed and are not binding until finalised.

Privacy Policy

Last updated: [PLACEHOLDER: effective date]

1. Who we are

This Privacy Policy explains how [PLACEHOLDER: legal entity name] ("Axo AI") handles personal data in connection with the axoai.tech website and the Axo AI services. Contact: hello@axoai.tech.

2. Scope

This policy covers both the axoai.tech marketing website and the Axo AI service provided to customers.

3. Information we collect

Website. The axoai.tech marketing site does not set tracking or advertising cookies and does not run analytics at this time. If you contact us (for example via "Book a demo"), we receive your email address and whatever you include in your message.

Service (for customers). Documents and shipment data you submit are processed to provide the service. [PLACEHOLDER: categories of personal data within those documents, e.g. names and contact details of shippers/consignees].

4. How we use information

We use the information we collect to:

  • respond to your enquiries;
  • provide and improve the service;
  • meet our legal obligations.

5. Legal bases

[PLACEHOLDER: legal bases, e.g. consent / contract / legitimate interests where applicable].

6. Sharing and sub-processors

We share data with service providers who help us run the service (for example cloud hosting and AI model providers): [PLACEHOLDER: list of sub-processors]. We do not sell personal data.

7. Data retention

[PLACEHOLDER: retention periods].

8. Security

We use reasonable technical and organisational measures to protect personal data. [PLACEHOLDER: security specifics].

9. International transfers

Axo AI operates from India; data may be processed in India and [PLACEHOLDER: other locations]. [PLACEHOLDER: transfer safeguards].

10. Your rights

[PLACEHOLDER: applicable rights, e.g. under the Indian DPDP Act and/or GDPR: access, correction, erasure].

11. Children

The service is not directed at children.

12. Changes

We may update this policy; the "last updated" date above will change accordingly.

13. Contact and grievance officer

hello@axoai.tech. [PLACEHOLDER: grievance officer / data protection officer name and contact, as required by applicable law].